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WebA CRM system allows businesses to manage customer and prospect relationships with data. You can store, track, and analyze customer and prospect information in one central location, including contact and … WebMar 17, 2024 · CRM also provides you with the insights you need to make data-driven decisions and tools to optimize forecasting tasks, a bounty of sales, marketing, customer support workflow automation and more ... WebJan 18, 2024 · CRM and CMS are software tools for online businesses. Customer relationship management software (CRM) keeps track of all your leads and customers by recording and reporting their interactions with your website. A content management system (CMS) is used for building and managing a website. birchington vale holiday park sales